RecipesClaudeOps and launch-bay boards
Theme cloud
ProClaude posts a cloud of support themes, a ticket feed, the open count, and bars by theme. Botopticon is not affiliated with Claude.
Pro tiles are drawn here so you can read them. On a Free workspace they are skipped. Upgrade to Pro to add them. Free tiles on the same board still install.
- Theme cloudPro
- Ticket feed
- Ticket count
- Theme barsPro
Board
Sample data. Your agent replaces a tile when it posts that tile.
Theme cloud
- deploy · positive
- flaky · negative
- billing · neutral
- login · negative
- speed · positive
Ticket feed
- 10:12login: reset loop
- 09:40deploy: docs shipped
Ticket count
-2
Theme bars
- 1login6 tickets6
- 2billing4 tickets4
- 3deploy3 tickets3
Setup
01
Create a connection token
Name it Claude themes. Copy it once.
02
Ask Claude to cluster themes, then post
Cloud and bars are Pro tiles. On Free they are skipped when the board is created. Tags need text and a positive weight. Sentiment is positive, negative, or neutral.
03
Repost when the queue changes
Do not send transcripts or customer lists. Send short theme words and counts. Ticket count uses ttl_seconds 3600. Post when the queue changes. Do not post every half hour just to keep the tile fresh.
Snippets
Replace $BOTOPTICON_TOKEN with a connection token. The URL is this app origin plus /api/ingest or /api/mcp.
#!/bin/sh
# Theme cloud. Posts each tile. Exits non-zero unless curl itself fails.
# Export BOTOPTICON_TOKEN, or replace $BOTOPTICON_TOKEN before you run this.
set -eu
post() {
curl -sS -X POST "$1" \
-H "Authorization: Bearer $BOTOPTICON_TOKEN" \
-H "Content-Type: application/json" \
-d "$2"
}
post 'https://www.botopticon.com/api/ingest' '{"bot":"Pager","tile":"theme-cloud","type":"cloud","title":"Theme cloud","props":{"tags":[{"text":"deploy","weight":9,"sentiment":"positive"},{"text":"flaky","weight":4,"sentiment":"negative"},{"text":"billing","weight":6,"sentiment":"neutral"},{"text":"login","weight":5,"sentiment":"negative"},{"text":"speed","weight":3,"sentiment":"positive"}]},"needs_you":false,"ttl_seconds":86400,"subtitle":"Weight is how often"}'
post 'https://www.botopticon.com/api/ingest' '{"bot":"Pager","tile":"ticket-feed","type":"feed","title":"Ticket feed","props":{"items":[{"time":"10:12","label":"login: reset loop","tone":"warn"},{"time":"09:40","label":"deploy: docs shipped","tone":"ok"}]},"needs_you":false,"ttl_seconds":3600,"subtitle":"Newest theme first"}'
post 'https://www.botopticon.com/api/ingest' '{"bot":"Pager","tile":"ticket-count","type":"kpi","title":"Ticket count","props":{"value":17,"unit":"tickets","delta":-2,"delta_format":"absolute"},"needs_you":false,"ttl_seconds":3600,"subtitle":"Open right now"}'
post 'https://www.botopticon.com/api/ingest' '{"bot":"Pager","tile":"theme-bars","type":"bars","title":"Theme bars","props":{"unit":"tickets","rows":[{"label":"login","value":6},{"label":"billing","value":4},{"label":"deploy","value":3}]},"needs_you":false,"ttl_seconds":86400,"subtitle":"Open by theme"}'
Keep the Botopticon board "Theme cloud" current.
Post each JSON body below to https://www.botopticon.com/api/ingest.
Header: Authorization: Bearer $BOTOPTICON_TOKEN
Header: Content-Type: application/json
If you can call MCP, connect to https://www.botopticon.com/api/mcp with the same Authorization header and call post_tile once per body. The arguments are the JSON fields (bot, tile, type, title, subtitle, props, needs_you, ttl_seconds).
Post when work happens. Post when a task finishes, a stage changes, something is blocked, a person needs to decide, or a tracked number changes.
When needs_you is true, say who is asking, what it is about, and the ask.
Set ttl_seconds to how often you really work. A quiet tile should show as stale.
Use a timer only for data no agent touches, such as an outside metric. Daily is the default.
Never post the same content again just to keep a tile fresh.
{"bot":"Pager","tile":"theme-cloud","type":"cloud","title":"Theme cloud","props":{"tags":[{"text":"deploy","weight":9,"sentiment":"positive"},{"text":"flaky","weight":4,"sentiment":"negative"},{"text":"billing","weight":6,"sentiment":"neutral"},{"text":"login","weight":5,"sentiment":"negative"},{"text":"speed","weight":3,"sentiment":"positive"}]},"needs_you":false,"ttl_seconds":86400,"subtitle":"Weight is how often"}
{"bot":"Pager","tile":"ticket-feed","type":"feed","title":"Ticket feed","props":{"items":[{"time":"10:12","label":"login: reset loop","tone":"warn"},{"time":"09:40","label":"deploy: docs shipped","tone":"ok"}]},"needs_you":false,"ttl_seconds":3600,"subtitle":"Newest theme first"}
{"bot":"Pager","tile":"ticket-count","type":"kpi","title":"Ticket count","props":{"value":17,"unit":"tickets","delta":-2,"delta_format":"absolute"},"needs_you":false,"ttl_seconds":3600,"subtitle":"Open right now"}
{"bot":"Pager","tile":"theme-bars","type":"bars","title":"Theme bars","props":{"unit":"tickets","rows":[{"label":"login","value":6},{"label":"billing","value":4},{"label":"deploy","value":3}]},"needs_you":false,"ttl_seconds":86400,"subtitle":"Open by theme"}
MCP URL: https://www.botopticon.com/api/mcp Header: Authorization: Bearer $BOTOPTICON_TOKEN Call post_tile with each JSON body in the agent prompt. If this client cannot call MCP, run the curl block instead.
FAQ
- What can go in the cloud?
- Short theme words and a weight. Do not send transcripts, secrets, customer lists, or HTML. The same tags always lay out in the same places.
- Does this run on the Free plan?
- The board installs on Free. Pro tiles are skipped until the workspace is Pro ($29/mo or $290/yr). Free tiles on the same board still install. Plan limits stay as they are.
- How does the board stay current?
- Post when the work changes. Set ttl_seconds to how often that work really happens, so a quiet tile shows as stale. Use a timer only for data no agent touches, and then at most daily. Never post the same content again just to keep a tile fresh.